AXActlyLet’s talk
Illustrative Filipino family sharing a happy moment together at home

CEBU CITY, PHILIPPINES

For the people
you love.
For the life ahead.

Every family has plans worth caring for. Explore your insurance questions with Charlie Hera, your Cebu City-based agent, and take your next step with clarity.

A personal conversation. At your pace.

LET’S CONNECT

How would you
like to meet?

Phone callA familiar way to talkVideo callFace to face, onlineMeet in personWithin Cebu City

Your preferred time is a request. Charlie will contact you to confirm.

People first. Always.Here to listen.A conversation, at your pace.

ONE TAP AWAY

Keep Charlie close. Add AXActly to your phone.

Explore plans, send a message, or request a conversation from your Home Screen. Internet connection required.

Add to your phone

INSURANCE & FUTURE PLANNING

What matters to you.
Let’s plan around it.

Health. Family. The years ahead. Explore the plans you can discuss with Charlie, then take the time to understand your options.

Explore all plans

Looking for international medical cover? Explore Global Health Access →

Availability, eligibility, benefits, and costs are subject to the current insurer’s documents and policy terms.

EXPLORE HEALTH COVERAGE

AXA PHILIPPINES · MEDICAL INSURANCE

Global Health
Access.

A Filipino family preparing to travel together

A starting point for a conversation about international medical insurance. Explore the care you need, where you need it, and the policy terms that matter to you.

Ask Charlie about GHA

Worldwide coverage options

Discuss your area of cover, including worldwide options and any geographical restrictions.

Inpatient & outpatient care

Ask about eligible treatments, annual limits, deductibles, and the benefits of the plan you’re considering.

Cashless arrangements

Ask how eligible care is arranged through the provider network, subject to approval and policy terms.

What about family members?

Global Health Access materials describe family cover and premium discounts. Ask Charlie for the current eligibility rules, dependent definitions, and any available family discount.

Overview informed by the supplied Global Health Access presentation and AXA’s official product information ↗. Benefits vary by plan and are subject to underwriting, exclusions, limits, and the policy contract. Request current documents and a personalized quotation before deciding.

A SIMPLE PLACE TO START

Big questions.
Small, comfortable steps.

You don’t need to have all the answers.
That’s what a conversation is for.

01 /

Tell me what matters

Your family, your priorities, your questions. Start with whatever is on your mind.

02 /

Make room for clarity

Talk through your needs and the questions to ask when considering insurance.

03 /

Choose your next step

Take time to think. If you’d like to continue, Charlie can explain what comes next.

MEET YOUR INSURANCE AGENT

Charlie Hera.
Based in Cebu City.

Charlie Hera smiling and holding a laptopCebu City, Philippines

Behind every insurance question is something personal. A family. A future. A plan you care about.

Based in Cebu City, Charlie Hera is here to start that conversation with you. Bring your questions, share what you’re comfortable with, and take things one step at a time.

Let’s find a time to talk

IN THEIR OWN WORDS

Behind every plan,
there’s a personal story.

A conversation can be the first step toward preparing for the people you love.

Start your conversation

HOW WOULD YOU LIKE TO CONNECT?

Your time.
Your kind of conversation.

Choose a phone call, video call, or personal meeting within Cebu City. No medical or financial details needed to request an appointment.

A phone call

A familiar voice, wherever you are.

A video call

A face-to-face conversation, online.

Meet in Cebu City

Talk in person. Agree on a place together.

Appointments are requests, subject to Charlie’s confirmation.
All appointment times are in Philippine time (UTC+8).

GOOD TO KNOW

A little clarity,
before we talk.

Do I need to know which insurance I want?

No. You can start with your questions and priorities. Any specific policy terms, costs, exclusions, and eligibility should be reviewed in the relevant insurer’s documents.

Is my requested time automatically booked?

No. Charlie needs to confirm your request and contact you with the next steps. There is no live calendar availability on this website.

Do I need to complete an application first?

No. An appointment only needs your contact details, meeting type, and preferred time. The detailed application is a separate, optional step.

How is my information handled?

Contact details are used to respond to your request. Detailed applications include sensitive information and are encrypted before storage when the service is configured. Email notifications contain a reference and an authenticated link, not application details. Read the privacy notice before submitting.

ALREADY READY FOR THE NEXT STEP?

Keep your details together.

Start an optional general application. This is an information request, not a policy or a coverage approval.

Start general application

LET’S START WITH HELLO

A clearer tomorrow
starts with a conversation.

Request an appointmentPhone · Video · Meet in Cebu City

With Charlie Hera. At your pace.

AaChat with CharlieReplies by email